Privacy Policy

At Mettle Career Connect, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our Website, https://mettlecareerconnect.com.au/, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our Website.

1. Information We Collect

We collect personal information when you visit our Website, interact with us, or use our services. The types of personal information we may collect include:

  • Personal identification information (e.g., name, email address, phone number, job preferences, CV, etc.).
  • Technical information (e.g., IP address, browser type, operating system, device information, and usage data).
  • Cookies and tracking data (e.g., website usage patterns, preferences, and analytics).

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services.
  • To respond to your inquiries and provide customer support.
  • To send you relevant information, newsletters, and updates (you can opt out at any time).
  • To analyze and improve the functionality of our Website.
  • To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • Service providers: We may share information with third-party service providers who assist us in operating our Website and providing services to you. These providers are obligated to keep your information confidential and secure.
  • Legal requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., government agencies or courts).
  • Business transfers: In the event of a business merger, acquisition, or sale, your information may be transferred as part of the transaction, subject to the applicable data protection laws.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to improve your experience and analyze how the Website is used. Cookies are small files stored on your device that help us remember your preferences and understand how visitors use the Website. You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of certain Website features.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures such as encryption and firewalls to safeguard your data. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Access to Your Information

You have the right to request access to the personal information we hold about you. If you wish to update or correct any information, please contact us. We will respond to your request within a reasonable time frame.

7. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to request the deletion of your data, please contact us.

8. Third-Party Websites

Our Website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this Privacy Policy periodically to stay informed about how we protect your information.

11. Your Rights and Choices

Under Australian privacy laws, you have certain rights regarding your personal information, including the right to:

  • Request access to your personal information.
  • Correct or update your personal information.
  • Request the deletion of your personal information.
  • Opt-out of marketing communications.

If you wish to exercise any of these rights, please contact us using the details provided below.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: info@mettlecareerconnect.com.au
  • Phone: 1800 METTLE

Thank you for trusting Mettle Career Connect. We are dedicated to safeguarding your privacy and providing a secure online experience.